Returning

In accordance with the law, you have the right to return the purchased goods within 14 days of delivery without giving any reason.

• Goods cannot be returned for hygiene reasons if they have been opened after delivery.

Please follow these steps:

1, Fill out the return form:

• Download and complete the return form, which can be found [here].
• Add it to the package along with the goods.

2, Arrange the goods for return:

• Goods must be in original condition, unused, undamaged and in original packaging with all accessories.
• Attach a copy of the tax receipt (invoice).

3, Shipment of the package:

• Please do not send the package COD, such shipment will not be accepted.
• The customer is responsible for the return shipping costs.
• Please send the package by registered mail to:

   

  MAX4BODY s. r. o.

  Lipová 1

  080 01  Prešov

4, Return processing:

• After we receive and inspect the returned goods, we will notify you by email to approve or reject the refund.
• If the return is approved, the refund will be processed and the money will be refunded to your account within 14 days.

For faster processing of your refund, please follow all the steps above and provide all the required documents.